Grossary Privacy Policy
Effective Date: 05 July 2025
Grossary (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services (the “Service”). By using Grossary, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Information You Provide to Us
- Account information: name, email address, and password.
- Grocery list data: items, budgets, and prices you input.
- Feedback or support messages.
b. Automatically Collected Information
- Device and browser information..
- IP address and approximate location.
- Usage activity (e.g., which features you use).
2. How We Use Your Information
We use your data to:
- Provide and improve the Service.
- Personalize your user experience.
- Communicate with you about updates, new features, or support.
- Analyze user behavior to improve performance.
- Enforce our Terms of Service.
We do not sell or rent your personal information to third parties.
3. Legal Basis for Processing
If you are located in South Africa, we process your information in accordance with the POPIA. We only collect and use your information::
- With your consent.
- To fulfill a contract with you.
- To comply with legal obligations.
- When we have a legitimate interest that is not overridden by your rights.
4. Sharing of Information
We may share your information with:
- Service providers (e.g., hosting, analytics, or email services) who are bound by confidentiality agreements.
- Authorities if required by law or to protect our rights.
- Affiliates or partners only if necessary for the Service, and only with your consent.
5. Data Storage and Security
We use secure hosting and encryption technologies to protect your information. However, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and log out after using shared devices.
6. Data Retention
We retain your personal data only as long as necessary:
- To provide the Service.
- To comply with legal obligations.
- Until you delete your account.
If you delete your account, we will remove or anonymize your data within 30 days unless legally required to keep it.
7. Your Rights
Under POPIA, you have the right to:
- Access your personal data.
- Request correction or deletion.
- Object to processing or withdraw consent.
- Lodge a complaint with the Information Regulator.
8. Children’s Privacy
Grossary is not intended for children under 16. We do not knowingly collect data from minors. If we learn that we have, we will delete it immediately.
9. International Data Transfers
If Grossary processes data outside South Africa, we ensure appropriate safeguards are in place to protect your personal information.
10. Changes to This Policy
We may update this Privacy Policy. When we do, we’ll revise the “Effective Date” above and notify users where appropriate.